ChangeNOW’s AML/KYC process is supported by an automated threat avoidance method. If a transaction is marked suspicious by This technique, the exchange is put on keep and The client in query is then questioned to verify their identification.
For unique pairs, extra data is going to be shown in The grey notification boxes over the affirmation button. We urge you to definitely pay attention to these types of notifications to be sure your exchange is processed with no concern.
Once the exchange is processed, the received copyright will probably be credited to your NOW Wallet harmony. You can perspective the transaction aspects during the transaction historical past segment of the app.
After you've picked the Preset Rate circulation, you generate an exchange and make a deposit. You have twenty minutes to deposit your exchange funds; during that time, we promise that the rate won't change in any way. You may acquire the precise quantity that was displayed to you.
There are many means you are able to take pleasure in our answers. One example is, you are able to routinely transform the payments you receive into your target currency without any guide operations. Far more use cases are outlined on this web page over.
In case you’re the victim of theft and also you suspect that stolen funds are actually transferred to the ChangeNOW deposit deal with, you need to open up a aid ticket and supply us with the subsequent facts:
Blockchain functions are irreversible. When the funds are sent, the transaction can not be canceled by everyone. Thus, extensively Check out many of the payment details just before sending money to anybody, which includes us or any person else.
Examine Exchange Charges: Exchange costs can fluctuate, so it’s a smart idea to Check out the fees before confirming your transaction.
As soon as you are happy with the small print, click or faucet the “Exchange” button to initiate the transaction. The application will system your ask for and full the exchange.
Once you established your desired exchange pair, it's not necessary to manually create new exchanges ever once again – use the created deal with for all upcoming transactions with this particular pair, together with cross-chain swaps.
Transaction hash (also called "TX") will be the special identification code that registers each transaction from the blockchain. This distinctive code allows you to confirm its standing and validity in the blockchain.
In this type of case, you should Get hold of our help team at [e mail protected]. We are going to do our best to refund you within just 24 hours. However, we need to warn you that in certain very exceptional instances there may be no chance of obtaining the cash again.
It is possible to decide ChangeNow to exchange your resources either by way of traditional fee stream or maybe the fixed-charge move. Both of those can be found at the best on the exchange widget on the house web page.
ChangeNOW strives to protect our customers from any sort of frauds and fraudulent pursuits from the copyright globe and complies to all regulations and laws existing at this time, and among the methods that allows us to do so is definitely the KYC/AML treatment.